NOVX AI CONSULTING FIRM
Frequently asked questions
Straightforward answers about working with NovX, our approach, and what to expect.
Getting started
What does NovX help with?+
AI and business strategy, workflow automation, process documentation, software selection, and team training. We start with your operational needs and define a suitable scope.
Do I need a technical plan before contacting you?+
No. Bring the problem or goal: repeated admin, disconnected software, unclear handoffs, or a team that needs guidance. Discovery helps turn that into practical priorities.
Who will I work with?+
You will work directly with Cassandra Aubrey Tinoco, founder and lead strategist of NovX AI Consulting Firm LLC.
Can we work in Spanish?+
Yes. Support is available in English and Spanish. Podemos conversar sobre las necesidades de tu negocio en español.
Systems and implementation
Will I need to replace my current software?+
We review what you already use first. The right approach may be to improve your existing setup, connect compatible tools, or evaluate alternatives.
Can you connect every tool?+
Integration depends on the software’s APIs, subscription level, permissions, and technical limitations. We assess feasibility before committing to an implementation.
Will AI make decisions for my business?+
We define where human review belongs and which tasks are suitable for automation. AI outputs can be inaccurate and need review appropriate to the task.
Is training included?+
Training and documentation can be included in your agreed scope. We identify who needs to use the system and what support will help them adopt it.
How long does a project take?+
Timing depends on scope, software access, integrations, and team availability. Milestones are set when the proposed work is defined.
Pricing and ongoing work
How is pricing determined?+
Pricing depends on the agreed scope, integrations, implementation, and training needs. We provide proposed work and pricing before implementation begins.
Are software subscriptions included?+
Any required third-party subscriptions or usage charges are identified separately in the proposal. Those providers control their own pricing and terms.
Do you guarantee a specific amount of savings?+
No. The time calculator on this site illustrates workload, not promised savings. Results depend on your processes, tools, implementation, and adoption.
Can we start with one workflow?+
Yes. A focused starting point can help clarify priorities and define a manageable first scope.
How can I contact NovX?+
Call 915-249-5910, email novx.aiconsulting@gmail.com or message @novx.ai on Instagram.